Edwin Hoffman en Arjan Verdooren - Diversity competence

Contents

Introduction: intercultural communication in a globalized world

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1

Culture: everywhere and nowhere

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Introduction

1.1 What is culture?

1.1.1 Culture is everywhere – and nowhere

1.1.2 Culture and groups 1.1.3 Culture as repertoire 1.1.4 Cultures and history 1.1.5 Cultural heterogeneity 1.1.6 Transnational cultures

1.2 The workings of culture

1.2.1 Culture as a model of and for reality

1.2.2 Culture and familiarity 1.2.3 Cultural mixing

1.2.4 Not every difference is cultural

1.3 Cultures and individuals 1.3.1 Multicollectivity

1.3.2 Radical individuality

1.3.3 People as products and producers of culture 1.3.4 First-order and second-order desires

1.3.5 Culture and context

1.4 Study assignments

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From intercultural competence to diversity competence

Introduction

2.1 Intercultural perspective

2.1.1 Intercultural interactions

2.2 Strangeness

2.2.1 Strangeness and unfamiliarity 2.2.2 Strangeness as a threat 2.2.3 Selective perception and hostility

2.2.4 ‘Allergic reactions’ 2.2.5 Strangeness and identity